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Accessibility Statement

Just Tour Israel (hereinafter: “the Company”) makes every effort and invests significant resources to provide all its customers with equal, respectful, accessible, and professional service. In accordance with the Equal Rights for Persons with Disabilities Law, 1998, and the regulations enacted under it, significant efforts and resources are invested in implementing the required accessibility adjustments that will enable a person with a disability to receive the services provided to all customers, independently and equally.

Accessible Customer Service

  • Accessible Service Training – Training sessions are held to familiarize staff with the field of accessibility, raise awareness among employees, and provide practical tools for delivering accessible service.
  • Accessible Phone Support – You can contact Hila Henig, the company owner, directly by phone: 052-6627966, via phone call or text messages or WhatsApp.
  • Additional Contact Methods – There are several ways to contact the company:

Please include contact details for a response.

Website Accessibility

An accessible website is one that allows people with disabilities and older adults to browse at the same level of efficiency and enjoyment as all users. According to a 2003 study by Microsoft, 20 to 25 percent of the population encounters difficulties using the internet and could benefit from more accessible web content.

Just Tour Israel believes in and works toward equal opportunities in the online space for people with various disabilities and those who use assistive technology for computer use.

Information About Website Accessibility

  • This website meets the requirements of the Equal Rights for Persons with Disabilities (Accessibility Adjustments to Service) Regulations, 2013.
  • Accessibility adjustments were made according to the recommendations of the Israeli Standard (IS 5568) for web content accessibility at AA level and the international WCAG 2.0 document.
  • Testing was performed for the highest compatibility with the Firefox browser.
  • The website provides semantic structure for assistive technologies and supports the standard usage pattern for keyboard operation using arrow keys, Enter, and Esc to exit menus and windows.
  • The website is adapted for viewing in common browsers and for use on mobile phones.
  • For the best browsing experience with screen reader software, we recommend using the latest version of NVDA.

Providing Information in Accessible Formats

Just Tour Israel enables customers with disabilities to receive information provided on behalf of the company through accessible formats.

Information will be provided in an accessible format at no cost and at the request of a customer with a disability. If needed, you can contact the accessibility coordinator or the company’s customer service.

How to Submit Requests and Suggestions for Accessibility Improvements

Please note that we continue our efforts to improve the company’s accessibility as part of our commitment to enable the entire population, including people with disabilities, to receive the most accessible service.

If you encounter any problem or issue related to accessibility, we would appreciate it if you let us know, and we will make every effort to find a suitable solution for you and address the issue as soon as possible.

Accessibility Coordinator Contact Details

Name: Hila Henig

Contact Information:

Phone: 052-6627966

Email: justtourisrael@gmail.com

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